Terms of Service

Last updated: October 5, 2026

1. Acceptance

By using ChatStir.AI (“the Service”), you agree to these Terms. If you do not agree, do not use the Service. If you use the Service for a company, you confirm you can accept these Terms on its behalf.

2. Your account

Keep your sign-in details secure and tell us at support@twenty6red.com if you think your account has been accessed without permission. You are responsible for activity under your account.

3. Permitted use

You may use ChatStir.AI to deploy AI chatbots on your websites for lead capture, customer qualification, and CRM integration. You may not use the Service to collect data unlawfully, deploy chatbots to deceive users, send spam, or violate any applicable laws.

4. Your data

You own all conversation data and leads captured through your widgets. By using the Service, you grant us a limited license to process this data to provide the features you configure, as described in our Privacy Policy. You are responsible for telling your website visitors about the chatbot and obtaining their consent where required by applicable law.

5. AI-generated replies

Replies are generated by AI and can be inaccurate. You are responsible for the instructions and content you give your chatbot and for reviewing how it represents your business. Do not rely on the Service for legal, medical, financial or other professional advice to your visitors.

6. Billing

Paid plans are billed monthly, in advance, through Stripe. New accounts start with a free 14-day trial of the Starter plan; no payment card is needed to start it. When the trial ends, the service stops answering on your website until you choose a paid plan. You can choose a plan at any time during the trial, which ends the trial.

We may change our prices or plans. We will tell you by email before a change applies to your account. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing month. All fees are non-refundable except as required by law.

If your plan allows overage and you turn it on, conversations above your plan's monthly limit are billed at the per-conversation rate shown on our pricing page, on your next invoice.

7. Service availability

We target 99.9% uptime for paid plans. We are not liable for downtime caused by third-party services, force majeure events, or factors outside our control.

8. Limitation of liability

The Service is provided “as is.” To the maximum extent permitted by law, ChatStir.AI’s total liability is limited to fees paid in the prior 12 months.

9. Termination

Accounts that violate these Terms may be suspended or terminated. You may cancel your account at any time from your dashboard settings.

10. Changes

We may update these Terms. If a change is material, we will update the date above and tell account holders by email before it takes effect.

11. Contact

For questions: support@twenty6red.com