Intercom is built for support. ChatStir is built for quotes.
Intercom is a strong customer-service platform. ChatStir does one job: turning website visitors into briefs you can quote. Here's how to choose, and how they can run together.
Pick Intercom if
Your main need is supporting existing customers: a help desk, a shared inbox, a help center, and an AI agent that resolves support questions.
Pick ChatStir if
Your website's job is to bring in new work, and every job starts with a quote. You want scope, timeline, budget and decision maker before the first call.
Running both? Put ChatStir on your marketing pages to capture new business, and keep Intercom in your product and help center for customers.
Side by side
| Topic | ChatStir | Intercom |
|---|---|---|
| Built for | Turning website visitors into ready-to-quote briefs | An "AI-first customer service platform" source |
| Starting price | $499/month, 2,000 conversations | Essential: $29 per seat/mo source |
| How price grows | Flat monthly plan; extra conversations $0.03 (Starter) / $0.02 (Growth) | Per seat, plus Fin AI Agent from $0.99 per Fin outcome source |
| AI answers | Included in every plan | Fin is priced at $0.99 per outcome source |
| Seats | 10 on Starter; unlimited on Growth | Full seats are paid (minimum 1); free Lite seats on Advanced (20) and Expert (50) source |
| Lead qualification | Built in: asks your intake questions, scores each lead | Set up with Workflows and automations; Intercom recommends Fin Sales Agent for lead qualification source |
| Salesforce | Included on every plan | Salesforce app available on the Advanced and Expert plans source |
| Setup | One line of code | Paste a code snippet before the </body> tag on every page source |
| Free trial | 14 days, no card | 14-day free trial, no credit card required source |
Last checked: 2026-10-08
Intercom is a trademark of Intercom, Inc. ChatStir is not affiliated with Intercom. Facts about Intercom come from its public pages on the date above.
Stop guessing what a visitor wants. Get the brief.
14-day free trial. No card needed.
The demo is the chat bubble in the bottom-right corner. It runs on ChatStir.